ict-infrastructure is subject to enormous changes.

the 'new economy' demands high availability of every part of an ict-infrastructure, you can't get around a 24x7 service level these days.  Moreover, technological developments go faster and faster, and your customers and your business have become more demanding.  on top of that, investments to educate your staff increase.  at the same time, it is not only getting more and more difficult to recruit employees with the proper technical background, but also to keep them once you have found them.

exite can solve such dilemmas for you.  by leaving the management of your ict-infrastructure to exite, the right type of support is available at the moment you need it, with the skills to do the job.

administration as a total package

exite offers a number of services, both separately as well as fully integrated into a total service package of outsourcing activities.  all services are specified in detail in a service level agreement, a document that defines the specific agreements made with our organisation.  this document can be amended at any time in order to further improve the service.  implementing a service within your organisation always starts with a thorough inventarisation of both the organisational and technical processes.  exite implements its services in accordance with you, in phases and based on a mutually agreed project plan.

some examples of what we can do for you in the area of ict infrastructure management

• incident management (the first-line help desk is the central point of contact)
• technical and functional support of your end users
• use of support tools for remote takeover of desktops
• end user support on the users desktop
• implementation and management of flexible and location independent desktop concepts (the exite carefree desktop and carefree corporate desktop)
• on-site and remote hardware and software installations
• use of tools for central software distribution, control and license management
• maintenance contracts for hardware with uptime agreements on a wide range of products

exite works with renowned partners and will select together with you the partners that are needed to offer you a complete ict infrastructure service catalogue.  this ensures you access to all specialist skills needed, while maintaining one central point of contact and management.  you especially benefit from this approach when extensive changes to your infrastructure are required.

design and implementation as a total package

exite has experienced specialists to design and implement your (new or replacement) ict infrastructure.  based on architecture, professional, experienced, efficient, flexible, future-proof, low-maintenance are some of the keywords describing our service.

whether it is about a greenfeeld organisation that has to be fully implemented and operational in weeks, or about projects where an existing infrastructure has to be completely restructured, exite has earned its reputation.

why don't you look at the results that we have achieved for our clients.

exite has a lot of experience in designing, implementing and managing ict infrastructure for our clients, both very large (e.g. GE, floraholland) as well as smaller organisations.  exite has more than proved its competence in complex and sizeable projects.