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Large, complex projects are overseen by a programme manager. During the entire life of the project, she/he is in charge of communication with the client and translating the client's needs to the intended solution. Moreover, she/he is responsible for controlling the project in terms of time, money, quality, information and organisation. Smaller, less complex projects are overseen by a project leader.
The organisation nominates a "steering committee" for the project, consisting of managers accountable for the result as well as other stakeholders. The steering committee and programme or project manager jointly draw up the budget and plan, and approves the kick-off. We highly recommend that the steering committee includes senior directors and board members, in order to take significant decisions expeditiously.
The project teams, depending on the size and complexity of the project, are composed of a programme manager, project leaders, experts on the matter at hand, ICT architects, technical consultants, system engineers, testers, documenters and trainers.
In-depth know-how of the organisation is ensured by enlisting the very best experts from the organisation into the project teams, the so-called "super users" or "expert users". These ensure that the design matches the needs and requirements of the organisation, oversee the test results, and ultimately are the ones who on behalf of the organisation do accept and give their approval to delivered products. We find it to be essential that your prime staff members are made available for these roles.
As you are aware, there are several project methods in general use. The Exite experts are able to work with diverse current project methods. Here follow three examples.
Periodically, normally every month, the programme or project manager convenes with the steering committee to discuss progress. For such meetings, Exite uses two standard reports which in a glance offer a comprehensive overview of the financial state of affairs and of potential threats to the planning.